Competency Development and Managerial Excellence for Operation and Production Supervisors
OBJECTIVES
- Develop a toolkit of competencies and methods to enhance every area of supervisor’s responsibility
- Build an action plan for managing their human capital while developing an effective program for managing production assets
- Learn how to leverage their personal supervisory style, apply time management techniques, run effective meetings and improve operator’s performance
- Explore how to make the transition from control room or production operator to a supervisor
WHO SHOULD ATTEND?
- Operation and production personnel who have recently been appointed to a supervisory position
- Operation personnel who desire a supervisory position
- Existing operation supervisors who have not had formal supervisory training
- Those who are responsible for managing operation and production departments
OUTLINE
Roles, Goals and Motivation of Operation & Production Supervisor
- Control room and production operators responsibilities
- Supervisors as a master key for organizational success and development
- Different methods of developing competencies
- Adapting a competency framework for supervision
- Behavioral and leadership competencies
Operation and production Success Factors
- Assessing risks and decision-making
- Techniques to improve the performance of operators
- Dealing with Stress (shutdown, failures, emergencies, incidents and others)
- Attitude for inspiring change and innovations leading to Continuous improvements
- Skills for organizing and attending meetings
Techniques to Effectively Managing Operation Staff
- Dealing with Diverse workforce and contractors
- Analyzing problems and making critical decisions
- Smart delegation
- Supervisory staffing issues: orientation, discipline & conflicts
- Training, mentoring and delegating.
- Proactive and reactive roles and attitudes of supervisors
- Apply time management techniques
- Inter-personal relations and communication skills
Best Practice in Managing Your Assets
- Best practices for applying precision operation technologies
- Guidelines for assessing plant’s equipment performance indicators
- Developing road map to achieve world class production department
- Observation skills and linking with outcome/effects to others, impact on environment
Competency Development for Health and Safety Aspects
- Best practice in health and safety improving plans.
- Achieving excellence in plant’s safety behaviour
- Commitment and compliance towards health and safety standards
- Safety culture and performance indicators
- Motivation & emplWoyee involvement
- Strategies to establish no blame culture
- Final remarks and programme closure
Certificates
A Certificate of Completion will be issued to those who attend & successfully complete the programme.
Schedule
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session
14:00 – 15:00 Lunch
Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
- 30% Lectures, Concepts, Role Play
- 20% Workshops & Work Presentations, Techniques
- 20% Based on Case Studies & Practical Exercises
- 10% Videos, Software & General Discussions
- 20% Application
- Pre and Post Test
Fees
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
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