Certificate in Supervising Security Operations
Objectives
By the end of the course, participants will be able to:
- Identify and mitigate potential risks and threats on sites and assets
- Manage entry check points and conduct personnel and vehicle searches
- Implement and coordinate access control systems in security operations
- Control and manage incidents while protecting and preserving the scene
- Apply conflict resolution techniques while achieving excellent customer service
- Conduct health and safety risk assessments, including fire safety awareness
- Maintain accurate records and write efficient security documents
Who should attend
This course is designed for personnel responsible for managing or conducting effective security operations. This includes, but is not limited to: security managers, security operatives, non-armed guards and health and safety managers with security responsibilities.
Outline
- Understanding the threat
- Identifying the threat and why security is needed
- Multiple threats to sites and assets
- Internal and external threats
- The role of the security guard
- Roles and responsibilities
- How to function as part of a security team
- Equipment
- Physical (site) security
- Physical barriers
- Assessing lighting
- Relevant protection
- Scanning equipment
- Actions required at check points and entry points
- Vehicle searches
- Personnel searches
- Access control
- Types of access control systems
- Introduction to CCTV
- Intruder detection
- Implementation and coordination
- Patrolling skills and incident management
- Planning a security patrol
- Types of incident
- Threat awareness
- Command and control of an incident
- Preservation of the scene/evidence
- Communication skills
- Effective communication tools
- Use of standard radio voice procedures
- Customer service and conflict management
- Understanding and identifying how conflict can occur
- Identifying how conflict escalates
- Conflict resolution skills and techniques
- Introduction to health and safety
- Understanding the risks
- Conducting a risk assessment
- Fire safety awareness
- Writing reports and briefs
- Introduction to incident investigation
- Basic patrol reports
- Note books
- Log books
- Equipment registers
- Record keeping
Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total
tuition hours:-
30% Lectures, Concepts, Role Play
30% Workshops & Work Presentations, Techniques
20% Based on Case Studies & Practical Exercises
20% Videos, Software & General Discussions
Certificates
A Certificate of Completion will be issued to those who attend & successfully complete the programme.
Schedule
08:30 – 10:15 First Session
10:15 – 10:30 Coffee Break
10:30 – 12:15 Second Session
12:15 – 12:30 Coffee Break
12:30 – 14:00 Third Session
14:00 – 15:00 Lunch
Fees
The Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
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